Support Center

Get the help you need to use bitsbarter effectively and safely

👤

Account Issues

Problems with login, registration, or account settings

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⚡

Payment Problems

Issues with Lightning payments or escrow transactions

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📝

Listing Problems

Trouble creating, editing, or managing listings

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🔒

Safety Concerns

Report suspicious activity or safety violations

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🛠️

Technical Issues

App not working, bugs, or performance problems

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❓

General Questions

Other questions about using the platform

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🚨

Urgent Safety Issues

If you're experiencing a safety concern or urgent issue, please contact us immediately. We prioritize safety-related support requests and will respond as quickly as possible.

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Self-Service Resources

Help Center

Browse our comprehensive help articles and tutorials to find answers to common questions.

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Safety Guidelines

Learn about our safety practices and tips for staying secure when buying and selling.

View Safety Tips

Expected Response Times

🚨

Safety Issues

Within 2 hours

⚡

Payment Issues

Within 4 hours

📧

General Support

Within 24 hours

Need More Help?

Our support team is ready to assist you with any questions or concerns.

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