Help Center

Find answers to common questions and learn how to use bitsbarter

Frequently Asked Questions

How does Lightning escrow work?

Lightning escrow uses smart contracts on the Bitcoin Lightning Network to hold funds securely until both parties complete the transaction. The buyer sends Bitcoin to the escrow, and once they confirm receipt of the item, the funds are automatically released to the seller.

What if there's a dispute?

In case of disputes, our support team can mediate. The escrow funds remain locked until both parties reach an agreement or we make a determination based on evidence provided.

Are there fees for using escrow?

Yes, there's a small fee (typically 1-2%) for using the escrow service. This covers the Lightning Network transaction costs and platform maintenance.

How do I create a listing?

Click the 'Post a listing' button in the header, fill out the form with details about your item or service, set your price in sats or BTC, and publish. Your listing will be visible to users in your area.

Is it safe to meet with strangers?

We recommend meeting in public places during daylight hours. Always verify the other person's identity through our verification system and use the in-app chat to coordinate meetups. Never share personal contact information outside the app.

What payment methods are accepted?

We only accept Bitcoin payments through the Lightning Network. This ensures fast, secure, and low-fee transactions. You'll need a Lightning wallet to use the platform.

Getting Started

For Buyers

  1. Browse listings in your area
  2. Use filters to find what you need
  3. Contact sellers through in-app chat
  4. Agree on terms and use escrow
  5. Meet safely and complete the transaction

For Sellers

  1. Create a detailed listing
  2. Set your price in Bitcoin
  3. Respond to buyer inquiries
  4. Coordinate safe meetups
  5. Receive payment through escrow

Still Need Help?

Can't find what you're looking for? Our support team is here to help.