Privacy Policy

1.1 Personal Information

We collect the following personal information when you use our platform:

• Account Information: Username, email address, and password when you create an account
• Profile Information: Profile pictures, location preferences, and verification documents
• Communication Data: Messages, chat logs, and other communications with other users
• Transaction Information: Details about listings, purchases, sales, and escrow transactions
• Device Information: IP address, browser type, device identifiers, and operating system
• Usage Data: Pages visited, features used, and interaction patterns

1.2 Automatically Collected Information

We automatically collect certain information through cookies, web beacons, and similar technologies:

• Log data and analytics information
• Device and browser information
• Usage patterns and preferences
• Geolocation data (with your consent)

We use the information we collect for the following purposes:

• Service Provision: To provide, maintain, and improve our platform and services
• User Authentication: To verify your identity and secure your account
• Communication: To facilitate communication between users and provide customer support
• Transaction Processing: To process payments, manage escrow services, and resolve disputes
• Safety and Security: To detect and prevent fraud, abuse, and other harmful activities
• Legal Compliance: To comply with applicable laws, regulations, and legal processes
• Analytics and Improvement: To analyze usage patterns and improve our services
• Marketing: To send you relevant updates and promotional materials (with your consent)

We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following circumstances:

3.1 With Other Users

• Your username and profile information are visible to other users
• Listing information and transaction details are shared with relevant parties
• Communication content is shared with the intended recipients

3.2 With Service Providers

• Cloud hosting and infrastructure providers
• Payment processing and escrow service providers
• Analytics and monitoring service providers
• Customer support and communication tools

3.3 Legal Requirements

• To comply with applicable laws and regulations
• To respond to lawful requests from government authorities
• To protect our rights, property, and safety
• To investigate and prevent fraud or other illegal activities

3.4 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity, subject to the same privacy protections.

We implement appropriate technical and organizational measures to protect your personal information:

• Encryption: All data is encrypted in transit and at rest using industry-standard protocols
• Access Controls: Strict access controls limit who can access your information
• Regular Audits: We conduct regular security assessments and penetration testing
• Employee Training: Our staff receives regular training on data protection and privacy
• Incident Response: We have procedures in place to respond to security incidents

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy:

• Account Information: Retained while your account is active and for a reasonable period after deactivation
• Transaction Data: Retained for legal and accounting purposes as required by law
• Communication Data: Retained for safety and dispute resolution purposes
• Analytics Data: Retained in anonymized form for service improvement

You may request deletion of your account and associated data, subject to our legal obligations to retain certain information.

Depending on your jurisdiction, you may have the following rights regarding your personal information:

• Access: Request access to the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your data in a portable format
• Restriction: Request restriction of processing in certain circumstances
• Objection: Object to processing based on legitimate interests
• Withdrawal of Consent: Withdraw consent for processing based on consent

To exercise these rights, please contact us using the information provided at the end of this policy.

We use cookies and similar technologies to enhance your experience and analyze platform usage:

7.1 Types of Cookies

• Essential Cookies: Required for basic platform functionality
• Functional Cookies: Remember your preferences and settings
• Analytics Cookies: Help us understand how users interact with our platform
• Security Cookies: Help protect against fraud and abuse

7.2 Cookie Management

You can control cookies through your browser settings. However, disabling certain cookies may limit your ability to use some platform features.

Your personal information may be transferred to and processed in countries other than your own:

• We ensure that such transfers comply with applicable data protection laws
• We use appropriate safeguards, such as standard contractual clauses, when required
• We maintain the same level of protection for your information regardless of where it is processed

Our platform is not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If you believe we have collected information from a child under 18, please contact us immediately.

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws:

• We will notify you of material changes through the platform or by email
• Your continued use of our services after changes become effective constitutes acceptance
• We encourage you to review this policy periodically

If you have any questions about this Privacy Policy or our data practices, please contact us:

If you believe we have not addressed your privacy concerns adequately, you may have the right to lodge a complaint with the relevant data protection authority in your jurisdiction.